No One Needs Effectiveness
Let’s face it. Few indeed are the executives, managers, investors and even workers who see more effectiveness – more effective ways of working, less waste, quicker delivery, lower costs – as the answer to getting their own personal needs met. As a relevant personal strategy.
Here’s just a few of the needs I’ve seen improved effectiveness meet, on those rare occasions where it has happened:
Affection, appreciation, autonomy, belonging, cooperation, communication, closeness, community, companionship, compassion, consideration, consistency, ego, empathy, inclusion, intimacy, love, mutuality, respect/self-respect, safety, security, stability, support, to know and be known, to see and be seen, to understand and be understood, trust, movement/exercise, safety, authenticity, integrity, presence, joy, humour, beauty, ease, equality, harmony, inspiration, order, choice, freedom, independence, space, spontaneity, awareness, celebration of life, challenge, clarity, competence, consciousness, contribution, creativity, discovery, mastery, artistry, growth, hope, learning, participation, purpose, self-expression, stimulation, to matter, understanding.
Some pay lip-service to effectiveness on behalf of that faceless thing we call “the organisation”. But my own experience tells me their heart is rarely in it.
But the plain fact of the matter is: if folks chose to see increased effectiveness (a.k.a. Rightshifting) as a viable and valid strategy for getting their own and others’ needs met, many more would act to improve effectiveness.
I personally believe awesomely effective organisations are places when folks see their own and their community’s needs met much more often, and to much greater positive effect. Other folks, it seems, do not share this belief.
And this makes me sad. Both for them, for myself, and for the wider world.
(And I could say much the same for nonviolence, restorative justice, therapy, and other lesser-known strategies for better meeting folks’ needs).
Regarding the impact of improved effectiveness as a strategy for getting folks’ needs better met, would you be willing to share what you believe?
Ackoff Contrasts Efficiency With Effectiveness ~ Think Different blog post