A Bit About Organisational Effectiveness
In Rightshifting, we define organisational effectiveness as “the relative ability of a whole organisation to achieve it’s goals”. “Relative” meaning relative to some baseline, over time, or relative to other organisations, such as competitors. And “goals” intending to evoke the ideas of Eliyahu M Goldratt in his book “The Goal”.
I’m pretty sure that many folks see little or no connection between the effectiveness of the organisations within which they work, and their day-to-day experiences, hopes, and fears.
As I’m happy to regularly repeat, I’m driven – to write, to speak, to help – by the egregious waste of human potential I see in knowledge-work organisations almost everywhere. It just bugs me to see so many smart people lacking the opportunities and climates in which to express themselves. It seems that the folks in question are generally much less bothered by this than am I.
“If you want people to do a good job, give them a good job to do.”
~ Frederick Hertzberg
Maybe it would be better, for me and for my peace of mind, to let it all go, emotionally, and just help those (few) folks that actually want some help.
But until I’m evolved enough to have that happen, I’m kind of stuck. Stuck with a focus on organisational effectiveness as the means to improve the lot of knowledge-work folks everywhere. It’s my hypothesis, you see, that a hallmark of a more effective organisation is it’s one in which more people get to use more of their skills and talents, more often. And, incidentally, get to have more of their needs – for job satisfaction, a sense of achievement, feeling good about themselves and their contribution to the common purpose – met more often, too.
Put another way, the more effective the organisation, the nicer it is as a place to work. For me, that’s all part and parcel of “effectiveness”.
So, for all those folks struggling to see any connection between Rightshifting and their daily lives, I wonder if this post has succeeded at all in helping make that connection a little more visible, more tangible, more relevant?