Organisational Transformation Starts With Individual Transformation
Organisational transformation starts with the individual but as they change they can run into organisational barriers and resistance to change. Similarly if the organisation institutes changes without helping people change their own understanding and views those people resist the changes in the organisation.
~ Barbara Lawton
Deming emphasised that organisational tranformation and change must start with individuals changing their own personal assumptions and beliefs. And in doing so, these individuals will likely fall foul of the organisation’s collective assumptions and beliefs (the collective psyche).
What better argument could there be for the benefits of Organisational Psychotherapy?
And what better explanation for why it’s soooo hard?
Marshall, R.W. (2018). Hearts over Diamonds: Serving Business and Society Through Organisational Psychotherapy. [online] leanpub.com. Falling Blossoms (LeanPub). Available at: https://leanpub.com/heartsoverdiamonds/ [Accessed 08 Jun 2022].