What if the last twenty years has been another classic example of software developers solving the wrong problem?♥
What if “agility” was never the issue as far as business was and is concerned? What if business agility is NOT the most useful response to, or strategy for, life in a VUCA world?
We hear so much about the need for agility. It’s now a given, an unchallenged assumption. Maybe even an undiscussable assumption? Well, I’m challenging it. And in the spirit of this blog – always having an alternative to offer – I propose congruence as a more useful response to the challenges of a VUCA business environment.
Agility: the power of moving quickly and easily; nimbleness.
Congruence: Similarity between self-image and actual experience.
Carl Rogers stated that the personality is like a triangle made up of the real [or actual] self, the perceived self, and ideal self. According to Rogers, when there is a good fit between all three components, the person has congruence. This is a healthy state of being and helps people continue to progress toward self-actualisation.
Applied to organisations, we can say that an organisation is made up of the real [or actual] organisation, the organisation as it perceives itself, and its ideal self. When there is a good fit between all three components, the organisation has congruence. This is a healthy state of being and helps the organisation progress toward being all it can be.
Without congruence, organisations won’t know what to do with agility, or how to get it. Without congruence, a VUCA environment presents challenges which incongruent organisations are poorly equipped to meet.
So, forget the past twenty years and the search for agility. Congruence is the thing.
♥ It was a bunch of software developers that invented and promoted the idea of agility (for software development) some twenty years ago now. Businesses everywhere have seized on this prior art in their attempts to cope with the upswing in perceived volatility, uncertainty, complexity and ambiguity in the business environment.
The same argument also applies to the birthplace of the agility meme: the software development silo. Forget the past twenty years and the search for development agility. Congruence is the thing.
Hi, I love your blog. Do you have a training in working with companies this way?
Thanks, Susie. I’d say yes, if you count fifteen years of experience and self-education as training.
I mean do you offer a training to people who want to learn how to be psychologists for companies?
I don’t get involved with psychology – I think that field is already well-covered as regards eg training.
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Are you using Congruence in a psychological context? the challenge I see is that there is limited capability of awareness of what the current self-image of the organization is and how congruent they are. if they cannot envisage or be capable of a current or future self, they are only probably destined to die or be superseded in a VUCA world. most of the them dont know where they are going and therefore wont like where they get to.
As defined e.g. here: http://web.cortland.edu/andersmd/ROGERS/char-a.html