People sometimes ask me why my blog is so negative. I don’t accept that criticism. I always take pains to offer a more effective alternative to whatever’s irking me. But I can see how some folks might take my posts that way.
If there is any doom or gloom it’s because I’d really like to see folks wasting rather less of their time, and potential, at work. Despite an internet full of advice on how to do things that little bit better, there’s one grossly unpalatable truth: Incremental improvement is essentially a huge waste of everyone’s time. My chagrin arises from knowing that, yet being seemingly unable to perceptibly move the needle through anything I write or do. Some call this the Cassandra Metaphor. I guess that frustration comes across from time to time.
Knowing What To Do
Tobias wrote a post today which I found both inspiring and depressing. Inspiring because I share his viewpoint that individuals can make a difference. That it’s down to us. And depressing because it said nothing about how.
“It is not enough to do your best; you must know what to do, and then do your best.”
~ W Edwards Deming
Don’t JUST Do Something
So until you know what to do – and my Cassandra-spidey-senses are telling me you’re not going to be believing me on that – may I offer the same advice that some attribute to Taiichi Ohno on speaking to so many of his managers:
“Don’t just do something, stand there!”
~ Taiichi Ohno
Stand there (in Ohno’s case it was a chalked square on the factory floor), and mindfully observe what is happening. For as long as it takes to come to an understanding of what is happening and why, and what needs to change. Not an understanding of every single thing, of course. That could take a life time. Believe me on that, at least. I can vouch.
But at least for as long as it takes to come to some understanding of some piece, some fragment, of the big picture. Then do something. Although I’d call that mindful observing “doing something”, too. Inspect (and experiment) and adapt. Repeat.
What I Know
I know that significant change, change where all our lives will be more joyful and meaningfully spent, absolutely necessitates a shift in our collective beliefs. By all means start with yourself. Indeed, where else could we start?
But the task at hand is to shift – Rightshift – everyone’s belief system. Doing that locally, with a person or team or group, is only storing up problems. Organisational Cognitive Dissonance will do for us every time.
Even doing it for a whole organisation, cross-organisalonal value chain or industry is ultimately doomed. Reversion to the mean will do for us at the larger scale. Unless and until we shift that mean.
Mankind Is Our Real Work
Ultimately. the collective beliefs of Mankind is our real work. That may seem like boiling the ocean for a cup of tea. Especially if all you want is e.g. to have the chance to write some cooler code.
And how can we change the beliefs systems of others, anyhow? I choose to do so by example. And by sharing what I see, and how I feel about those things. This may not perceptibly move the needle. But I have faith it’s making some difference. How about you? Would you like to make some difference?
We want, need, a better life at work and I’m saying the only way is to understand what’s going on with the Universe and live a better life as an example to Mankind and hope it all works out? Sorry if you thought it was going to be easy. At least we’re in good company. The Buddha, not least.
“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.”
~ Margaret Mead