Joy in Work
Deming asked “By what method?” and observed that “A goal without a method is nonsense”.
In my head, the Antimatter Principle is both a goal and a method. The goal – an environment where everyone is attending to their own and each other’s needs – is pursued by means of attending to folks’ needs.
Somebody recently asked about how to do that – just how to attend to folks’ needs? Are there any practices which might help the novice or the uninitiated to do that? Are there any explanations, books, courses, etc., which might help folks get a first foot on that ladder?
My choice since about two years ago has been Rosenberg’s four step Nonviolent Communication process. Others may have found other established, learnable approaches to attending to folks’ needs.
In any case, I suggest that however people go about attending to folks’ needs, the aim is to create a workplace environment where bonds of mutual giving create an engaging environment in which everyone finds joy in work.