The Constant Tension Between Rightshift and Left-drift

The Constant Tension Between Rightshift and Left-drift

[From the Archive: Originally posted at Jan 7, 2011]

To “Rightshift” simply means “to improve the effectiveness of an organisation by some amount”. Jamie Flinchbaugh reminds us in his recent blog post that efforts at Rightshifting are ALWAYS swimming against the tide of entropy – i.e. changes within and without the organisation that conspire to continually erode its effectiveness.

Most organisations, even those who invest much time and effort in improvement programmes, rarely manage to do much more than tread water in terms of a net Rightshift. Given the pace of technological change, technology businesses often feel this issue particularly acutely.

Is this a widely recognised phenomenon, or one of which most organisations remain unaware?

Amplifyd from

The simple reality is that our pace of improvement must move faster than the pace of entropy. You cannot escape the entropy. It might as well be the second wall of process improvement (not that there is a first).


– Bob

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